Our Super Hosts are trusted partners who consistently deliver outstanding service, safety, and authentic local experiences. From professional guides and SLTDA approved drivers to exceptional hosts and operators, Super Hosts represent the highest standards on Ceyltra.
Cozy Sea View Inn
Host in Hikkaduwa
Cozy Villa
Host in Hikkaduwa
Fit For Life Gym
Host in Hikkaduwa
La Belle Vie
Host in Hikkaduwa
Ember Beach
Host in Kumarakanda
Vibe Division
Host in Hikkaduwa
Frequently asked questions
Once a traveler completes a booking for your service, we process partner payouts on a regular schedule (e.g., monthly). Payments are made via secure international transfer methods or a partner payment platform that you choose. You’ll need to provide accurate payment details to avoid delays. If applicable, platform commissions or fees are deducted before payout. Standard tax and compliance requirements may apply based on your country.
Yes — Ceyltra applies a standard commission on every confirmed booking to cover operational costs and marketing support. The exact rate will be specified in your partner agreement. You keep the remainder of the booking value after commission. Competitive commission structures help ensure you still earn well while benefiting from Ceyltra’s travel demand.
Yes — you must hold all required business licenses and compliance documents relevant to your service (e.g., SLTDA approval for drivers or guides). Depending on the service type (transport, adventures, accommodation), appropriate liability insurance is recommended for safety and traveler protection. These requirements help ensure quality and trust on our platform.
You can update service descriptions, prices, availability, and photos through the partner dashboard. Keeping your listing accurate and up-to-date is important to avoid misunderstandings with travelers and potential booking cancellations. Ceyltra support can guide you if you need help updating listings.
Payments are usually released after the service date or after the travel is completed to ensure bookings are fulfilled. This helps protect both partners and travelers. Expect payment within a defined period (e.g., within 30 days after service completion). Any disputes or cancellations may affect the payment schedule.
As a partner, you receive access to our partner support team for onboarding, listing setup, and troubleshooting. We provide assistance in preparing your service listing, answering traveler queries when needed, and helping you resolve booking issues. Ongoing communication support helps you manage your services effectively.
Cancellation policies are outlined in your partner agreement and must be clearly displayed in your service listing. If a traveler cancels, refund and payout adjustments are handled according to those terms. Ceyltra may mediate in case of disputes to ensure fair outcomes for both partners and travelers.
Partners must provide services as described, meet safety and quality standards, and communicate any changes or issues promptly. You are also responsible for traveler communication, fulfillment of bookings, and honoring cancellation terms. Upholding professional service standards helps maintain high traveler satisfaction and strong partner performance.
